TERMS & CONDITIONS
All invoices must be paid in full before any mastered file is sent out for approval. The digital good/service you are paying for is non-refundable. If there is another request for changes to a final master after final editing/final master creation has been performed and delivered, there will be additional revision rates applied to the project and payment is required in full before sending the newly updated masters.
Frankly...we have NEVER had an issue with a client misunderstanding the operation of our business and we don't expect there to ever be. We are committed to doing everything we can to give you exactly what you want in the mastering process, but we want you to know upfront our terms and conditions in case you are simply wondering and if you need to reference this in the future.